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Information security policy
Information security policy is emphasized by Proline Vietnam Production and Trading Co., Ltd. when customers purchase products in our system.
We commit not to sell or exchange customers' personal information collected on the website to any other third party.
Personal information collected will only be used within the company. When you contact us, the personal information we collect includes:
+ Full name
+ Address
+ Email address
+ Phone number
+ Contact topic
+ Contact content
The above information will be used for one or all of the following purposes:
– Providing and consulting information related to the products and services we provide
– Resolve warranty and delivery issues
2 – Scope of information use
Collected customer personal information will be carefully used within the company. We only share names, addresses and phone numbers with sales staff for product consultation.
3 – Information storage time
The time to store customer information in the system during the process of providing and using the service will be 1 year from the date of order, 1 year to ensure your rights when you have questions. Need answers about the product.
4 – Address of the unit that collects and manages personal information
Proline Vietnam Production and Trading Company Limited
Factory: Cau Ke, So Ha village, Ninh So commune, Thuong Tin district, Hanoi city
Office: Room 901, 9th floor, Building D Vinaconex 2, Kim Van Kim Lu urban area, Nghiem Xuan Yem street, Hoang Mai district, Hanoi city.
Hotline: 0903 23 55 15
5 – Means and tools for users to access and edit their personal data
You can call us directly at Hotline 0903 23 5515 or contact us via email: sales01.proline@gmail.com and we will correct or delete the data for you.
6 – Commitment to protecting customer personal information
For us, the security of customer information is extremely important. We know that you will be very concerned about whether the information you provide to us is confidential and safe or not. Therefore, we created this privacy policy to demonstrate our commitment to safety and security to our customers. Through this Information Security Policy, we want you to understand our collection of customer information, the use and sharing of information as well as the security of our customer information.
We will not share your information with any other company nor use it for any business purposes. We only use this information for the purpose of providing informational advice related to the products we are distributing.
